
Our Winter, 2026 newsletter includes announcements about our newest therapists, as well as articles about Telehealth Therapy, Teaching Kindness, Decision-Making, Fighting Perfectionism, and a Self Like a House.
- Online vs. In-Person Therapy, by Mary Fitzgibbons, Ph. D.
- New Therapists at West County Psychological Associates – Appointments available
- Teaching Our Children About Kindness, by Donna M. Garcia, MS, MA, MSW
- Therapy-Assisted Discernment, by Theresa Wiss, MSW, LCSW, M.Div
- Navigating Perfectionism in the New Year, By Lauren Chacón, MSW, LCSW
- A Self Like a House, by Bryan Duckham, Ph.D., MSW, LCSW
Online Vs. In-Person Therapy:
Is One More Effective than the Other?
Mary Fitzgibbons, Ph.D.

Mary Fitzgibbons, Ph.D.
Founder, WCPA
I believe that one of the strengths of this office, West County Psychological Associates, has been the expertise and quality of the therapy practiced here. One way we strive to maintain this standard is through weekly clinical and business meetings, which therapists are invited to attend—and most do. In addition, we hold bi-monthly study groups in which topics relevant to current therapy issues are discussed. Continuing education units are offered for these meetings, as well as for periodic seminars and retreats that provide more in-depth learning opportunities.
One question that has occasionally arisen during these meetings is the efficacy of online versus in-person therapy. Most of us are aware of the rise of online therapy, particularly since the advent of COVID. During that time, many therapy practices expanded by offering virtual sessions. The demand for mental health support increased significantly, and online counseling filled an important need. However, even after the threat of COVID subsided, many therapists continued to practice online – often to the exclusion of returning to in-person sessions.
As of 2025, nearly 70% of therapists work online. Interestingly, 38% of clients report a preference for in-person sessions, 35% prefer online therapy, and the remaining clients opt for hybrid or flexible formats. This raises an important question: Is one modality more therapeutically effective than the other, or are they equally effective?
Traditional, in-person therapy involves face-to-face sessions. These meetings typically take place individually, with a partner, or with family members. Sessions are often scheduled weekly or twice monthly and are held in a therapist’s private office or agency for 45- to 60-minute time blocks. With online therapy, sessions can occur in any location with internet access, eliminating the need to travel to an office. Partners or family members may also join from separate locations if needed. Online counseling often follows the same scheduling structure as traditional therapy.
Clients and therapists alike often prefer one modality over the other, as each has its own advantages and disadvantages. The advantages of online therapy include:
- Online options provide easier access to therapeutic support for individuals who have difficulty commuting to in person sessions or securing childcare.
- Online therapy reduces cancellations due to factors such as bad weather, transportation issues, or illness.
- Telehealth increases accessibility for clients who live in remote areas, have mobility challenges, or maintain busy schedules.
- Some clients feel more comfortable remaining in their own homes and avoiding the potential awkwardness of an office setting.
- Online therapy can also reduce overhead costs for therapists, such as office rent and administrative expenses.
The advantages of in-person therapy are quite different:
- In-person sessions allow therapists to more easily read nonverbal cues that support verbal communication. Body language and facial expressions are often clearer when individuals are physically present.
- Meeting in a therapist’s office provides a space removed from the busyness of daily life. This neutral setting can increase comfort when sharing personal information.
- In-person therapy minimizes distractions and interruptions from family members or pets, which often occur during telehealth sessions at home.
- Certain mental health conditions require direct, in-person therapeutic support. Human interaction with a therapist is especially important for individuals who are suicidal, acutely psychotic, or experiencing crises or severe mental health difficulties.
- Being physically present together can foster a stronger sense of connection and presence. This shared space can deepen trust, safety, and attunement, strengthening the therapeutic alliance—widely recognized as the key factor in effective therapy.
At present, there are relatively few studies demonstrating that one modality is more effective than the other. However, a 2022 study involving 291 participants found that in-person therapy resulted in significantly stronger therapeutic alliances than online therapy. Therapy is enhanced by what we refer to as attunement. When we are attuned to another person, we are able to resonate with their emotional experience and respond in ways that recognize and affirm their feelings. This connection fosters a profound sense of being seen and understood. Attunement involves a mutual emotional connection, and individuals who attune more easily tend to recognize emotional cues more readily and form stronger emotional bonds. Research in child development shows that when children receive attunement from a parent, they experience a sense of safety and understanding. This process allows them to develop healthy attachment patterns.
At the core of attachment and attunement is the brain—specifically the limbic system, which includes the hippocampus and amygdala. When two people engage in positive social interactions such as talking, empathizing, laughing, or engaging in physical touch, their limbic systems begin to synchronize. This synchronization creates a deep sense of connection and mutual emotional understanding, fostering safety and trust. This process is known as limbic resonance. Limbic resonance forms the foundation of emotional connection and plays a vital role in emotional processing, social interaction, and behavioral responses. Research has shown that without emotional connection, individuals are more vulnerable to depression and anxiety.
Various studies suggest that providing love, attunement, and empathy—whether to family members, friends, or clients—can help reshape and heal emotional functioning. Attunement creates the sense of safety necessary for good mental health. Therapeutic environments, in particular, offer a powerful opportunity to cultivate attunement between therapist and client. This process supports the emotional synchronization that contributes to psychological well-being.
Emerging research also indicates that limbic resonance can occur in virtual therapy settings. To date, there is no evidence suggesting otherwise. Even without physical presence, empathy conveyed through tone, words, and attentive listening can foster emotional connection and understanding that closely resemble in-person interactions. It would be valuable for future studies to further examine whether one modality is ultimately more effective than the other.
West County Psychological Associates is pleased to offer both in-person and online therapy.
You may contact us at (314) 275-8599, ext. 1, to discuss beginning therapy in the modality that meets your needs.
New Therapists at West County Psychological Associates
Appointments available ~
(314) 275-8599 Contact Us
Diane Langer Schwartz, MSW, LCSW
“With a wide spectrum of community-based experience working with individuals and families, I believe change is possible with a collaborative approach. I offer a calm, non-judgmental and respectful environment, and currently see adults of all ages, struggling with depression, anxiety, life changes, and grief. I also regularly serve caregivers and partners caring for someone who has severe mental illness. Clients are welcome to make appointments at the office, virtually, and in the community, which includes in-home sessions as needed. If you have Traditional Medicare, psychotherapy is covered and I am a contracted provider.”
Kavitha “Kavi” Lakshmanan, MSW, LCSW, CT
“I provide individual psychotherapy for adults and older adults, using an integrated approach. I draw from multiple traditions and frameworks, depending on the unique needs and concerns of each client over time. I have been practicing for over twenty-five years, working with people from varied backgrounds over the entire lifespan. My hope is that you feel seen and understood, challenged and supported, as you grow, change and heal. I want to provide a safe and nonjudgemental space for you to unburden yourself and find peace. My work with you is a privilege.”
Teaching Our Children About Kindness
Donna M. Garcia, MS, MA, MSW
When we check our calendars, we see that almost every day is now considered a special day. We are inundated with recognized holidays, Hallmark®-created days, days to raise awareness about specific diseases, and other observances. Although we can’t participate in all of these special days, there is one day that might be worth celebrating, not just on that day, but throughout the year. That day is World Kindness Day. This year, the recognized day will be November 13. The purpose of this day is to encourage people to perform simple acts of kindness that positively impact others and their communities. As parents raising children, how do we teach our children about kindness?
Kindness can improve our children’s mental health by increasing feelings of belonging, increasing positive moods, and reducing anxiety. When we perform acts of kindness, the brain chemicals dopamine and serotonin are released, resulting in feelings of happiness, calmness, and reduced anxiety. As the practice of kindness becomes a habit, a child’s self-esteem improves. Kind children become more resilient when emotionally challenging events occur, thanks to the development of a strong support system that their kind acts have fostered.
Model kindness. Remember that what we do and say is noticed by our children, even when we think they are paying no attention. They need to see and hear us being kind to others. For younger children, consider using fairy tales or stories such as The Wizard of Oz. We know the story. As Dorothy follows the Yellow Brick Road, seeking the wizard to help her get home, she befriends characters who are all in search of what they feel they lack: a brain, a heart, and courage. What they learn on this arduous journey, with the help of the wizard, is that they already possess what they think they do not have: wisdom, kindness, and courage. Unbeknownst to them, they have utilized these character traits to encourage one another and conquer the challenges encountered on their journey.
Praise kindness. Another method to teach kindness includes complimenting children whenever you notice them being kind. Be sure you explain why you are pleased with their actions. When teaching children about kindness, it is necessary to remember that children often struggle to understand empathy. Talk about emotions and how others might feel. Caregivers and parents can further achieve this by reading stories and discussing how the characters might have felt, or by engaging in role-playing. For example, we can ask our child how they would feel if they were in the character’s situation. Having this discussion can help children understand and relate to the emotions of others. Explaining empathy and emotions also provides an opportunity to discuss real-life situations, such as their behavior we recognized that prompted the compliment, recognizing when peers may be left out, inviting others to join their activities, and making new friends.
Converse about kindness. As parents, we can turn the family dinner table into more than just a place to eat. It can be a platform for meaningful conversations about kindness. Gather the family together during dinner to share stories of how everyone practiced an act of kindness that day or how someone showed kindness to them. As families, we can also discuss and choose volunteer activities and determine the role each family member will play in practicing acts of kindness. Conversations of this nature enable children to acknowledge and discuss the impact of their words and actions, while creating a sense of connection and involvement.
Modeling and teaching acts of kindness is a great way to help our children develop a sense of purpose, feel happier, calmer, more socially connected, and reduce the risk of depression. A few acts of kindness that children can easily understand and practice include helping a friend with their homework, sharing their favorite toys with a sibling, or providing comfort to a classmate who is upset. What a simple yet powerful way to enhance our children’s resilience mental health.
Therapy-Assisted Discernment:
A helpful process for life’s toughest decisions
Theresa Wiss, MSW, LCSW, M.Div.
Theresa Wiss
MSW, LCSW, M.Div
My therapy practice emphasizes providing emotional support and guidance to adolescents, young adults, and adults, specifically focusing on adjustment issues, significant life changes, anxiety, depression, grief, and loss. My passion is to empower clients to identify what is valuable and sacred in their lives, to enjoy a greater sense of connection and belonging, and to find meaning and purpose in their lived experiences.
Decisions, decisions, and more decisions. I read recently that we make literally thousands of decisions every day. Researchers at Cornell University estimate we make over two thousand decisions each day on food alone – coffee with cream or almond milk? Sugar or sweetener? Iced or hot? It’s easy to see how these decisions can multiply over the course of a day.
Many decisions are mundane and we make them on autopilot. Not every decision is critical or life-changing. Some decisions are routine, such as walking the dog, going to work, or providing meals for ourselves and our families. These decisions flow from our commitment to daily duties and our habits and preferences developed over time. These are decisions with a “lowercase d.” Thank goodness we can make these thousands of decisions each day without much thought.
Then, there are some decisions that are more complex, involving difficult and confusing circumstances. Many of my clients have come to therapy seeking support in making lifechanging decisions, such as changing careers, determining goals for retirement, ending a relationship, or whether to undergo medical treatments. These decisions require a greater investment of our time and of ourselves. Decisions of this nature are not easy and don’t always have an obvious choice. These decisions require a process of discernment, because they are not ordinary or routine. The impacts of their outcomes are too important. These are life decisions with a “capital D.” And we all face them – in every phase of life.
Working with a therapist to help navigate “capital D” life decision-making has many benefits ~
- Discernment Slows Down the Process. The therapist provides a structured discernment process that ensures thoughtful consideration by looking beyond immediate relief. Long-term consequences of various choices are carefully mapped out and considered. Following a clear discernment process can prevent rushing into a decision made from a place of anger, fear, habit, or desperation. Slowing down allows time to identify patterns of thought and behavior that may need to change in order to make a responsible future choice.
- Discernment Creates a Safe Space. The therapist remains unbiased about the outcome of the decision (e.g., whether to stay in a job or look for other employment). The therapist’s absence of judgement allows the client to consider and explore all potential possibilities without fear of disapproval. This also allows space for creative thinking and for new possibilities and pathways, previously unseen, to open up.
- Discerned Decisions are Aligned with Core Values. The therapist supports discernment of important beliefs and convictions in order to determine options that best align with a client’s core values. Examining beliefs, biases, and behaviors that are collected and held over a lifetime ensures thoughtful consideration for a well-rounded decision. Discernment allows for sorting and letting go of unhealthy and unhelpful beliefs, biases, and behaviors. It also allows for discovering and honoring our deepest needs, wishes, and desires.
Decisions with a big “D” cannot be made on autopilot – at least not with the expectation and satisfaction of making a wellinformed decision! Big D decisions touch our hearts, reflect our values, and can change the course of our lives. Using a discernment process with a therapist provides structure and clarity for an important future choice.
Every day we are faced with thousands of decisions. Wresting with a “capital D” decision? We can help.
Navigating Perfectionism in the New Year
When preparation turns into procrastination
Lauren Chacón, MSW, LCSW
Lauren’s passion lies in working with adolescents and young adults, guiding them through the complexities of this transformative life stage. She integrates empathy, cultural sensitivity, and experience-based techniques into her therapeutic approach, empowering clients to explore and heal from within.
Have you ever found yourself interested in doing something new, maybe a new goal or a resolution? After hours and hours of research and planning, but before you actually get started, you freeze… or you’re exhausted… or overwhelmed. This new experience gets pushed aside.
I’ve talked myself out of many new activities in the past because of unattainable standards that I set for myself. My desire to “show up well” or to “be fully prepared” has often stopped me from showing up at all.
Once, I had a goal to learn how to ballroom dance. I spent hours researching the best studios and various classes. I looked into different benefits of different studios and types of ballroom dances for beginners. I got so deep into my search that I psyched myself out of joining. I was exhausted by the intense research and overwhelmed by everything that was offered. I developed decision fatigue and imposter syndrome. The more I researched, the more I found I didn’t know about the topic and the more inferior I felt. I told myself I wasn’t “ready” to sign up or commit to a class yet because I didn’t know how to make the “right” (perfect) choice for my needs.
This perfectionist mindset has also impacted the way I showed up in my relationships. Years ago, I wanted to get together with a group of my friends. We were all students nearing the end of our graduate programs, exhausted and low-energy. We were a larger group, so it was difficult to go to a restaurant to sit down and catch-up. The most comfortable setting for us to gather was in someone’s home. Usually, someone would open their home and host a potluck-style gathering. Earlier in the semester, I hosted the friend group. I made sure to “properly” clean the apartment and make an “adequate,” (rather ornate) feast. At that time in my life, I felt that I could only host when I could ensure that my entire apartment was pristine and that I could present my apartment, my cooking skills, and myself exactly the way I wanted to. Unfortunately, that meant hosting felt that it took all of my attention, energy, and resources. As the semester got busier and I didn’t have the capacity to give all of my time and attention to hosting, it felt like that became out of the question for me. I didn’t want to let the people I called friends see me as anything less than pristine. My perfectionistic attitude kept me from spending time with people, sharing, and showing vulnerabilities.
In order to address this, I’ve worked hard to orient my mind around our shared personhood instead of presenting a perfect image to the world. When I stopped focusing on presenting this perfect image, I was able to develop deeper, more meaningful connections and relationships because I could show up authentically. This mindset was also more forgiving of me making mistakes, which meant I could try new things! If you resonate with this, here are some things that I found helpful in my growth toward a more authentic mindset:
Become aware of how your perfectionist tendencies are impacting your life. Some of the ways we can do this is through reflection, journaling, and talking to a loved one or mental health professional. My newfound awareness of how perfectionism played into my life and how this mindset was holding me back encouraged me to recognize the ways it would come up.
Create connections to your goals. Remind yourself about the new activities or experiences you’re hoping for, the values behind them, and how perfectionism creates impediments toward these goals. Making these connections can help overcome the fear of not being perfect. These experiences are important, and you don’t want to miss out!
Practice just showing up. Experience the discomfort and vulnerability that comes with imperfection. By hosting in my less-than-pristine home, more of my friends felt comfortable and even less pressure to host themselves; we were able to see and meet each other in a more authentic way. I learned no one really cared that I had knick-knacks around, shoes in the foyer, or a couple of unwashed dishes. Letting go of this perfect image allowed me to enter into authentic relationships with others and myself. In fact, my friends were honored that they got to see more of me, the real me, and that I let them was a testament to our friendship.
Lastly, give yourself grace and credit for trying. Don’t be a perfectionist about undoing perfectionism! This can look like acknowledging your strengths, the progress you’ve made, and the challenges you’ve overcome.
If you or someone you love is struggling with perfectionism, feeling like you aren’t enough, you are not alone. We are trained to help explore and navigate personal challenges, individualizing our approach to your needs. If this is something you’d like to learn more about, reach out to us at (314) 275-8599.
A Self Like a House
Bryan Duckham, Ph.D., MSW, LCSW
Bryan Duckham, Ph.D., MSW, LCSW specializes in longer-term psychotherapy, using an approach that seeks to heal underlying conflicts or ambivalences that are fueled by unresolved feelings and needs.
In art therapy and dream analysis, a house can become a point of interest for the therapist and client. Often, it is seen as some aspect of the self. It can be helpful to use the metaphor of a physical home to understand life experiences and therapy, to recognize that sometimes homes may only need minor periodic attention and refurbishing, while at other times, they may require major repairs.
Just like homes are exposed to harsh elements, life deals us trauma and loss. There are big traumas (Big T), such as experiencing natural disasters, witnessing or experiencing violence, and serious abuse and abandonment. There are less obvious traumas (little t), such as lack of attunement or support and invalidation of perspective and feelings. We also experience loss. We lose those we love, opportunities, and our own abilities over time. We will all experience some kind of trauma and loss.
Often, people seek therapy when they experience loss or trauma. Sometimes, only a bit of support is needed to help return them to their previous level of functioning, to their old self. To stay with the house metaphor, this would be like replacing a few drafty windows or replacing roof shingles, and would not require any extensive structural work. However, not uncommonly, the life experiences that lead one to therapy indicate a structural problem, or a long-standing pattern that has interfered with the individual’s happiness and fulfillment relative to love and work. This would be like having a cracked or shifting foundation that jeopardizes the integrity of the structure it supports.
When this is the case, more work is necessary between the client and therapist. More time may be needed to bring to awareness healthy and problematic patterns as well as the experiences that helped create them, just as it is in the case of the long and arduous process of major home renovation or repairs. It takes time to surface the unexpressed feelings that drive the problematic patterns – trust must be built so the client can trust that the therapist can tolerate the pain, that the house won’t collapse. Shoring up a foundation or strengthening and repairing cracked walls is not easy work. However, it is necessary to ensure that the structure above it and any investment in it is solid, enjoyable, and inviting. After all, don’t we all want our homes and selves, where we spend the most time with our loved ones, as solid and beautiful as possible?

